Return and payment policy
Should you make an error when ordering online, BHB will gladly exchange your item for the item you intended to purchase. The returned item must be unopened and in its original saleable condition. You are responsible for the Delivery and additional postage charges.
All prices on the website are in MYR (Ringgit Malaysia) and do not include applicable sales taxes. The total cost including any applicable taxes will be displayed during check-out, once you have selected your billing and Delivery address. Prices are subject to change without notice.
The amount payable to BHB for an Order (Order Amount) will be the total of the following amounts:
- the sum of the price of each Product ordered as indicated on the website at the time of submitting the Order (Product Subtotal);
- the cost of delivery determined in accordance with Delivery stated above, and
- the sum of any other fees which Aesop levies from time to time and which you have agreed to pay by providing your electronic consent (e.g. subscription fees).
You must pay the Order Amount by credit card at the time of submitting the Order. BHB accepts Visa, Mastercard, or American Express.