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Delivery Policy


Delivery of the Goods shall be made to the address specified by the Buyer in its order. Any dates quoted for delivery of the Goods are approximate only. Deliveries will be made either by our BHB driver or if any case third party courier services. Please allow at least 3-5 working days after payment have made to process payment and schedule the delivery to the address specified by the buyer in its order.

Buyers are required to sign upon accepting the Goods. Buyers are responsible to be readily available to receive the goods if in any case if the Goods were to arrive earlier or later than the expected delivery time frame. 

International Shipping

When ordering from BHB, you're responsible for assuring the product can be lawfully imported to the destination.

The recipient is the importer of record and must comply with all laws and regulations of the destination. Orders shipped outside of Malaysia may be subject to import taxes, customs duties and fees levied by the destination country. The recipient of an international shipment may be subject to such import taxes, customs duties and fees, which are levied once a shipment reaches the recipient's country. Additional charges for customs clearance must be fulfilled by the recipient; BHB has no control over these charges, nor can BHB predict what they may be.

 

Customs policies vary widely; you should contact your local customs office for more information. When customs clearance procedures are required, it can cause delays beyond our original delivery estimates.